Photonics Support Engineer(m/w/x)

Thorlabs GmbH * Bergkirchen * Feste Anstellung * Homeoffice möglich, Vollzeit - Sei einer der ersten Bewerber - Anschreiben nicht erforderlich - Acting as a key interface between customers, engineering, and global support teams, this role ensures excellent post-sales support for locally designed and manufactured products while contributing to continuous product improvement and innovation. * Collaborate with local Engineering and global Technical Support teams to deliver accurate solutions and guidance * Analyze customer applications to troubleshoot issues and recommend optimal product solutions * Support global sites with expertise on locally manufactured products * Collect and share customer feedback with Engineering and Marketing to improve products, documentation, and identify new opportunities * Assist with product testing, documentation reviews, and development of product ...