IT Support & Workplace (ITSW) Agent (f/m/d)

BMG RIGHTS MANAGEMENT GmbH - Corporate * Berlin * Feste Anstellung * Homeoffice möglich, Vollzeit - Schnelle Bewerbung - We are looking for a passionate IT Support & Workplace (ITSW) Agent to join the Berlin branch of our global IT Support & Workplace team. In this role, you will provide comprehensive support across all IT workplace services for BMG teams throughout our European offices. As part of our global Service Delivery team, you will help ensure that our services are highly available, fit for purpose, and aligned with our commitment to delivering an exceptional experience. Your tasks * Provide daily remote and in-person support across IT workplace services, including O365, JAMF, Intune/Autopilot, Video Conferencing, Active Directory, Access Management, and Okta. * Manage tickets and workload effectively through ITSM tools such as Jira and Confluence, ensuring timely and ...