German-speaking Customer Care Consultant – Greece (incl. Relocation) (m/w/d)

We are looking for a Customer Care Consultant to provide professional support to customers in a dynamic e-commerce and technology environment. Join our #GameChangers team in Greece and bring your communication skills to an international environment! Your Tasks: • Professional and efficient handling of inbound calls and chat inquiries. • Analyzing and evaluating customer needs to ensure high satisfaction. • Building trust-based customer relationships through open and interactive communication. • Providing accurate, complete, and timely information using appropriate tools and methods. • Achieving individual and team performance goals, including call quotas. • Maintaining and documenting customer interactions, managing accounts, and filing records. • Consistently following all communication guidelines, internal processes, and policies. Your Profile: • Fluent German (native or C1/C2 level). • Experience in customer service or as a client service representative. • Strong customer orientation and understanding of diverse customer behaviors. • Clear, professional communication style, problem-solving abilities, and active listening skills. • Excellent written communication skills. • Ability to multitask, prioritize, and work in a dynamic, goal-oriented environment. What We Offer: • Full Relocation Support (flights, temporary accommodation & transport). • Permanent employment contract. • Attractive salary package (14 salaries per year). • 10% monthly performance bonus. • Daily meal allowance (via Up Hellas Mastercard). • Private health and dental insurance. • Great perks: Free gym, employee events, and a rooftop cinema overlooking the Acropolis. Arbeitsort: Vor Ort