Customer Service Specialist (m/w/d)

# Customer Service Specialist (m/w/d) Would you like to work in an international environment? Are you interested in customer service or logistics coordination? Do you enjoy collaborating with friendly team members? If so, this opportunity with a renowned and long-established Japanese manufacturer in the Düsseldorf area could be the next exciting step in your career! We, the Recruitment Agency ADENI ([ADENI Recruitment Agency](https://adeni.eu/)), are looking forward to support your career in Germany. # Your Tasks: - Handle customer inquiries and complaints, and maintain accurate records - Enter order data and manage order information using the SAP system - Prepare delivery documents and process orders - Communicate with warehouse staff and freight forwarders to ensure smooth deliveries - Monitor open orders and backlogs - Create and verify credit notes # Your Profile: - Business-level English proficiency, both written and spoken - Good German language skills, both written and spoken - Proficiency in Microsoft Office applications - Previous experience in sales support or logistics coordination is a strong advantage # Your Benefits: - Direct employment with a permanent contract - Applicants without relevant work experience are welcome - Hybrid working model with home office option after the probation period - Flexible working hours with core working hours - Additional annual leave - International and dynamic working environment - Reimbursement of travel expenses - Start: as soon as possible (negotiable) # Location: Düsseldorf area # Ref.-No.: 182100# We could arouse your interest? Then we look forward to receiving your application. Please click on the following button. All you need to do is send us your CV (preferably also in German). Of course, you can also contact us at any time if you have any questions. ## Kontakt ADENI Recruitment Agency Kaiserswerther Str. Düsseldorf [](mailto:?subject=Customer%20Service%20Specialist%20(m/w/d)%20-%20#3117)