Betriebsleiter (m/w/d)

Operations Supervisor Logistics & Sorting Center (m/f/d) Kelsterbach (Frankfurt am Main) | Langenfeld (Düsseldorf) | Groß Beeren (Berlin) | Hannover About J&T Express J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America, and Europe. Driven by innovation, efficiency, and customer focus, we continue to expand our operations across Germany and are looking for experienced professionals to strengthen our growing logistics network. As an Operations Supervisor Logistics & Sorting Center (m/f/d) , you will play a key role in ensuring the smooth and efficient operation of our sorting centers while leading teams and driving operational excellence. Lead, motivate, and develop Operations Team Leaders and operational employees within the sorting center Oversee daily sorting center operations to ensure productivity, quality, safety, and service targets are consistently achieved Monitor operational KPIs, analyze performance trends, and implement corrective actions where necessary Coordinate workforce planning, shift scheduling, and resource allocation to ensure efficient operations Drive continuous improvement initiatives and support the implementation of operational best practices Ensure compliance with company policies, operational procedures, and health & safety regulations Act as the primary escalation point for operational issues and support timely problem resolution Collaborate closely with cross-functional departments to optimize end-to-end operational performance Prepare operational reports and provide regular performance updates to management Support recruitment, onboarding, coaching, and performance management activities within the operations team Several years of experience in logistics, parcel delivery, warehousing, transportation, supply chain, or a similar operational environment Proven leadership experience managing Team Leaders or larger operational teams Strong understanding of sorting center, hub, distribution center, or last-mile operations Experience working with operational KPIs, productivity metrics, and performance management Strong analytical, problem-solving, and decision-making skills Ability to work effectively in a fast-paced and dynamic environment Excellent communication and stakeholder management skills Hands-on mentality with a strong sense of ownership and accountability English proficiency required German and/or Chinese language skills are considered an advantage Opportunity to join one of the fastest-growing logistics companies globally Dynamic and international working environment High level of responsibility and visibility within the organization Excellent career development opportunities Competitive compensation package Loyalty bonus scheme Additional Information Employment Type: Full-time Work Model: On-site Contract Type: Fixed-term contract (2 years) Working Hours: 40 hours per week Annual Leave: 25 days